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OBJECTIVE/目标 |
- To expose trainees to the business world.
- Guide trainees in accordance to field of administration.
- Introduce trainees to admin and management roles in any sectors.
- Provide trainees with amp training on management skills (human resources, budgets and
records, to undertaking the role of supervising other employees) in line with the industry requirement.
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- 让学员接触商业世界。
- 按照管理领域指导学员。
- 向学员介绍任何部门的行政和管理角色。
- 提供学员符合行业要求的管理技能(人力资源、预算和记录,承担监督其他员工的角色)的全面培训。
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CURRICULUM/课程 |
- The course curriculum gives priority to learning oriented practical and simple emphasis from the aspect
of theoretical learning. The syllabus of this course is adapted from the NOSS program of the Department of Skills Development Malaysia. The content of the curriculum is as follows:
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- 课程从理论学习的角度出发,以学习为导向,实践为主。 本课程的教学大纲改编自马来西亚技能发展部的国家职业技能标准 (NOSS)。 课程内容如下:
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1. FRONT OFFICE RECEPTIONS
- Attend visitors.
- Handle office incoming/outgoing item.
- Handle office incoming/outgoing communication.
- Record front office reception activities.
| 1. 前台接待
- 接待来访者。
- 处理办公室传入/传出项目。
- 处理办公室传入/传出通信。
- 记录前台接待活动。
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2. OFFICE FINANCE HANDLING
- Prepare petty cash.
- Handle bills collection.
- Handle payment vouchers.
- Prepare report summary.
| 2. 办公室财务处理
- 准备小额备用金。
- 处理账单收集。
- 处理付款凭证。
- 准备报告摘要。
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3. OFFICE PROCUREMENT HANDLING
- Prepare requisition form.
- Handle incoming procurement documents.
- Handle purchase items.
- Coordinate procurement licensing renewal.
- Record office procurement handling activities.
| 3. 办公室采购处理
- 准备申请表。
- 处理传入的采购文件。
- 处理采购物品。
- 协调采购许可更新。
- 记录办公室采购处理活动。
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4. OFFICE INVENTORY HANDLING
- Check office inventory availability.
- Perform office inventory requisition.
- Perform office inventory issuance.
- Record inventory handling activities.
- Monitor office equipment’s movement/transfer & maintenance.
- Monitor expired/recycled office items.
| 4. 办公室库存处理
- 检查办公室库存可用性。
- 执行办公室库存申请。
- 执行办公室库存发放。
- 记录库存处理活动。
- 监控办公设备的移动/转移和维护。
- 监控过期/回收的办公用品。
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5. OFFICE LOGISTIC HANDLING
- Arrange staff travel and accommodation.
- Coordinate dispatch assignment.
- Coordinate meetings/ event arrangement.
- Record logistic handling activities.
| 5. 办公室物流处理
- 安排员工的旅行和住宿。
- 协调派遣任务。
- 协调会议/活动安排。
- 记录物流处理活动。
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6. OFFICE DOCUMENTATION PREPARATION
- Produce office documents.
- Register office documentation.
- Print office documents.
- Bind office documents.
- File office documents.
- Maintain office documents.
| 6. 办公文件准备
- 制作办公文件。
- 登记办公文件。
- 打印办公文件。
- 装订办公文件。
- 归档办公文件。
- 维护办公室文件。
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7. STAFF ADMINISTRATION SUPERVISION
- Conduct in-house training.
- Perform staff appraisal.
- Monitor office waste disposal.
- Prepare section budget.
- Conduct staff meeting/briefing.
- Monitor occupational health, safety, security and environment implementation.
- Monitor work flow and work progress.
| 7. 员工行政监督
- 进行内部培训。
- 进行员工评价。
- 监控办公室废物处理。
- 准备部门预算。
- 召开员工会议/简报会。
- 监控职业健康、安全、安保和环境的实施。
- 监控工作流程和工作进度。
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TRAINING METHODOLOGY/培训方法 |
- Teaching and learning sessions are delivered theoretically, demonstrations, discussion, practical, oral and assessment.
| - 教学和学习课程包括理论、演示、讨论、实践 和评估。
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TRAINING PERIOD/培训时间 |
- 21 months + 3 months On Job Training/Internship
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ENTRY REQUIREMENT/入学资格 |
- Can read, write and communicate in BM/BI.
- Aged 16 years - 45 years.
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- 能使用国文或英文进行书写与沟通。
- 年龄 16 岁 - 45 岁。
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ASSESSMENT/评估 |
- Theoretical and practical assessment, final examination.
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CERTIFICATION/认证 |
- Sijil Kemahiran Malaysia- Level 3 (SKM 3 which issued by Jabatan Kemahiran Malaysia, Ministry of Human Resource)
| - 由马来西亚人力资源部,技术发展局 颁发的 马来西亚技术第三级证书。
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PROGRAMME CAREER PATHWAY/课程/职业途径 |
![](https://www.fame.edu.my/wp-content/uploads/2024/07/SKM-skills.png) |
CAREER OPPORTUNITY/工作机会 |
- Office Manager
- Office Administrator
- Personal Assistant
- Front Office Executive
- Legal Secretary
- Medical Secretary
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- 办公室主管
- 办公事行政人员
- 私人助理
- 前台行政人员
- 法定秘书
- 医务秘书
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